Below is a description of how your personal data will be processed and the rights to which you are entitled in accordance with current data protection legislation - (EU) Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals regarding the processing of personal data, and the developing regulations thereof, hereinafter, “data protection regulations” or “GDPR”.

  1. Data controller and contact details
    The entity responsible for processing your data is Click Cerámica, with registered address at Vía Circunvalación, nª4, Apartado de Correos nº69, 12100 ALCORA (Castellón). You can contact us at any time by writing an email to info@clickceramica.com
  2. For what purpose(s) will we process your data and on what legal grounds?
    Your personal data are processed in accordance with the provisions of the GDPR on the legal grounds and for the purposes indicated below:
  3. a) Consent from the interested party
    Provided that you have given your consent, your personal data will be processed for the purpose of initially responding to the queries, requests, comments, doubts, complaints or any other concern you communicate to us via the contact form.
    You may withdraw your consent at any time. This is also applicable in the event that your consent was granted prior to the entry into force of the EU General Data Protection Regulation; i.e. before 25 May 2018. It should be noted that opposition to any specific processing and the withdrawal of consent will have no retroactive effect whatsoever.
  4. Automated individual decisions and profile creation
    In accordance with the provisions of Article 22 of the GDPR, we do not use fully automatic decision-making processes. In the event that such processes are indeed used from time to time, you will be informed and will be entitled to obtain human intervention in the decision-making process.
  5. With whom will your data be shared?
    In order to achieve the aforementioned purposes, Click Cerámica works with third-party service providers that may have access to the personal data as a result of performing the contracted services. At any event, Click Cerámica follows a series of strict selection criteria with said third parties in order to fully comply with its data protection obligations and signs the corresponding data protection agreement with them, in which said third parties undertake to comply with their data protection obligations and, specifically, to comply with the legal, technical and organisational measures required when processing the personal data for the agreed purposes, as well as to refrain from processing said personal data for other purposes or sharing the same with third parties.

In addition, Click Cerámica may disclose the personal data and any other user information when required to do so by public authorities in the exercise of the duties legitimately assigned to them and in accordance with the legal provisions that may be applicable where necessary.

  1. How long will we keep your data?
    Click Cerámica will comply with currently applicable regulations on its duty to delete personal data once the purpose sought has been achieved or when you withdraw your consent for the processing thereof, in which case it will remain exclusively available to the competent courts and tribunals, public prosecutor’s office or public authorities for responding to any possible liabilities stemming from the processing and only for the statutory period of said liabilities. Following expiry of said periods, said information will be definitively deleted using secure methods.
  2. How have we obtained your data?
    The personal data processed by Click Cerámica are the personal data collected via the forms provided for said purpose on the website.
  3. What are your rights when providing us with your data?
    Pursuant to the provisions of the General Data Protection Regulation, as well as national legislation on personal data, you are entitled to exercise, should you so wish, the rights of access, rectification and deletion of data, as well as to request limitation on the processing of your personal data, oppose said processing, request the portability of your data and to not be subject to automated individual decisions.

In addition, in the event that the personal data processing defined above is based on your consent, you may withdraw said consent at any time. In this regard, it should be noted that the withdrawal of any consent provided will not affect the legality of any data processing undertaken prior to the withdrawal of said consent.

You may exercise the aforementioned rights via the following channels, providing the necessary documentation to allow verification of your identity (copy of your DNI, passport, NIE, etc.):

• By sending a written request to Vía Circunvalación, nª4 Apartado de Correos nº69 12100 ALCORA (Castellón)

  1. To whom should I address any complaints?
    In the event that you believe your data protection rights have been breached or you have any complaint regarding your personal data, you may write to the Data Protection Officer, the contact details for which can be found in Section 1.
    At any event, interested parties may always lodge a complaint with the Spanish Data Protection Agency, the control agency responsible for data protection affairs. http://www.agpd.es., C/Jorge Juan número 6, 28001, Madrid.